Privacy Policy

This Privacy Policy describes how Flow LS (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or interact with our website. We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, physical address, and payment information when you register for an account, request a demo, or use our services.
  • Usage Data: Information about how you access and use our services, including your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
  • Device Data: Information about the device you use to access our services, including device type, unique device identifiers, and mobile network information.
  • Location Data: If you use our mobile applications (e.g., Traveler App, Chauffeur App), we may collect real-time precise location data to facilitate services like vehicle tracking and trip management. You can disable location services on your device, but this may affect the functionality of our apps.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services, including managing your account and processing transactions.
  • To improve, personalize, and expand our services.
  • To communicate with you, including sending service updates, security alerts, and support messages.
  • To monitor and analyze usage and trends to improve your experience.
  • To detect, prevent, and address technical issues or fraudulent activities.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
  • Affiliated Companies: With our current or future affiliates, subsidiaries, or other companies under common control and ownership.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right to rectify your data if it is inaccurate or incomplete.
  • The right to object to our processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to data portability.
  • The right to withdraw consent.

To exercise any of these rights, please contact us at info@flowlogisticssolutions.com.

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last updated: July 27, 2025

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